FREQUENTLY ASKED QUESTIONS
How can I reach you?
What is the directions to your classrooms ?
Click for directions.
What is the difference between Blended VS Instructor Led Classroom Training
Blended Training | Instructor Led Classroom Training | |
Type of Training | Content is delivered in two modes – online and in the classroom.
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Full training in-person, on a face-to-face basis |
Who is it for | Learners who enjoy the flexibility to learn at their own pace prior to the assessment date | Learners seeking individual guidance and those who prefer in-person engagement |
Training Outcome | Both blended learning and Instructor Led Classroom Training deliver the same learning outcome. |
How do I register for the course?
Step 1 – Complete the Course Registration form on each course
Step 2 – Review the Quotation sent through email notification.
Step 3 – Complete the Payment Update process by clicking on the link in the quotation email.
Step 4 – Submit the list of Trainees by clicking on the link sent in the invoice email.
My first aid certification has expired. Can I do the First Aid Refresher course at your centre ?
To renew your certification, you will need to attend a refresher course three months before or after expiry of certificate. If your certification has lapsed more than three months from expiry, you will need to restart the certification process.
What is the duration of the Courses ?
Type of Courses | Blended Learning | Instructor Led Classroom Training |
Standard First Aid + AED | Full Course:
8 hours (Online Learning) + 10 hours (Hands-on Practical + Assessment) Refresher Course: |
16 hours (2 days)
12 hours (1 day) |
Child First Aid + AED | Full Course: 8 hours (Online Learning) + 13 hours (Hands-on Practical + Assessment) Refresher Course:8 hours (Online Learning) + 8 hours (Hands-on Practical + Assessment) |
20 hours (2.5 days)
16 hours (1.5 days) |
BCLS + AED | Full Course: 4 hours (Online Learning) + 4 hours (Hands-on Practical + Assessment)Refresher Course: 2 hours (Online Learning) + 4 hours (Hands-on Practical + Assessment) |
8 hours (1 day)
6 hours (1 day) |
CPR + AED | Full Course: 1 hour (Online Learning) + 3 hours (Hands-on Practical + Assessment)Refresher Course:1 hour (Online Learning) + 1.5 hours (Hands-on Practical + Assessment) |
4 hours
3.5 hours |
Basic First Aid + AED | Full Course:
3 hours (Online Learning) + 6 hours (Hands-on Practical + Assessment) Refresher Course: 1 hour (Online Learning) + 6 hours (Hands-on Practical + Assessment) |
9 hours (1 day)
7 hours (1 day) |
Customised Courses | First Aid Talk CPR + AED Talk |
Recommended duration is 2 hours |
Venepuncture and Peripheral Cannulation Workshop | 8 hours (Online Learning) + 8 hours (Hands-on Practical + Assessment) | 16 hours (1.5 days) |
Drug Administration Workshop | 3 hours (Online Learning) + 4 hours (Hands-on Practical + Assessment) | 7 hours (1 day) |
What happens if I am unable to attend the training?
Please refer to the refund policy.
What will happen if I fail the theory test?
Learners have three attempts to pass the theory test. Learners who fail in the theory assessment three times will have to retake both the theory and practical assessments.
What will happen if I fail my practical assessment?
Learners have three attempts to pass the practical assessment. Learners who fail in the theory assessment three times will have to retake both the theory and practical assessments.
Can I appeal against the assessor’s decision ?
Learners who do not agree with the Assessor’s decision may appeal formally. Refer to the appeal policy.